Effective date: 15 October 2026
Welcome to Thulir Native. These Terms and Conditions explain the rules that apply when you visit our website, browse our products, place an order, or otherwise use our online services. In these Terms, “Thulir Native”, “we”, “us” and “our” refer to the business operating https://thulirnative.com/. “You” and “your” refer to a visitor, customer or other user of the website.
By using the website or placing an order, you agree to these Terms. If you do not agree, please discontinue use of the website.
You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or another person’s use. You must not attempt to gain unauthorised access, introduce malicious code, misuse forms or checkout functions, submit deceptive information, or violate applicable laws or the rights of others. If you place an order, you confirm that you are legally able to enter into the purchase transaction. Where a minor uses the website, a parent or legal guardian should supervise the activity and any purchase.
We aim to present product names, descriptions, images, pack sizes and other details as clearly as possible. Images and colours may appear differently depending on your screen and device. Product information is provided to help you make an informed choice; please read the product label, ingredients, usage directions, storage instructions and any warnings supplied with the product. If you need clarification before purchasing, contact us using the details listed below.
Submitting an order is a request to purchase the selected products. An order is considered accepted when we confirm it or begin fulfilment, subject to applicable law. We may contact you to verify order details, delivery information or payment status. If an item is unavailable, an order contains an apparent error, payment cannot be confirmed, or we reasonably suspect fraudulent or unauthorised activity, we may cancel or decline the order and, where payment has already been collected, arrange an appropriate refund in accordance with applicable law and our published policies.
Prices, discounts, delivery charges and promotional terms will be displayed on the website or at checkout where applicable. The amount payable is the total shown before you confirm your purchase. Prices and offers may change for future orders; a change will not by itself alter an order already confirmed, except where correction or cancellation is permitted by law. Payment is processed through the payment options made available at checkout. You must provide accurate billing and contact details and use a payment method you are authorised to use.
We will use the delivery information provided at checkout to arrange dispatch. Estimated delivery dates or timeframes are indicative and may be affected by location, carrier capacity, weather, public holidays, operational delays or other circumstances outside our reasonable control. Please ensure that your address and contact number are accurate and that someone is available to receive the shipment where required. If a parcel is delayed, damaged or appears lost, contact us with your order details so we can review the issue with the relevant fulfilment or delivery partner. Any specific shipping terms displayed at checkout or in a separate Shipping Policy should be read together with these Terms.
Returns, replacements, cancellations and refunds are handled according to the Return and Refund Policy published on our website, together with any rights that apply under law. Some products may have special return conditions for hygiene, food-safety, tamper-evidence or quality reasons. Please check the applicable policy before ordering and contact us promptly if your order arrives damaged, incorrect, leaking, or otherwise different from what was confirmed. Do not send a product back unless you have followed the instructions in the applicable policy or received guidance from our support team.
Use and store products according to their labels and instructions. Do not consume or use a product if its packaging appears tampered with, its seal is broken where a seal is expected, or the product appears unsafe; contact us for assistance. Product descriptions on this website are not a substitute for the information printed on the product label or for advice from a qualified professional where such advice is relevant. We do not make medical claims through these Terms, and customers should not treat general product information as medical advice.
Unless stated otherwise, website text, design, branding, graphics, photographs and other materials are owned by or used with permission by Thulir Native. You may access the website for personal, non-commercial shopping and information purposes. You must not copy, republish, modify, distribute, sell or commercially exploit website materials without prior written permission, except where permitted by law. Product names or third-party marks appearing on the website remain the property of their respective owners.
If you submit a review, comment, suggestion or other material, you confirm that it is truthful to the best of your knowledge, lawful, and does not violate another person’s rights. Do not post private information, abusive content, misleading claims, spam, malicious code or material that infringes intellectual property. Where you submit content for publication, you grant us permission to display and use it in connection with our website and products, subject to applicable law and any privacy choices available to you. We may moderate or remove submissions that breach these rules.
The website may rely on third-party providers for e-commerce hosting, payment processing, analytics, customer communication, shipping or other functions, and may link to external websites. Those providers and websites may have their own terms and privacy policies. We do not control independent third-party websites and are not responsible for their content or practices. Your use of a third-party service may be subject to the terms presented by that provider.
Our handling of personal information is described in the Privacy Policy available on the website. By placing an order or contacting us, you acknowledge that information may be used as explained in that policy—for example, to process purchases, arrange delivery, provide customer support, maintain business records and comply with legal obligations. Please review the Privacy Policy before using the website.
We work to keep the website available and information current, but we do not promise that access will always be uninterrupted, error-free or secure. We may update product listings, features, content or website functionality and may temporarily suspend access for maintenance, security or operational reasons. We will handle confirmed orders and customer concerns in accordance with applicable law and the policies relevant to the order.
To the extent permitted by applicable law, the website and its general information are provided on an “as available” basis. Nothing in these Terms excludes or limits a right, warranty or remedy that cannot legally be excluded or limited. Subject to that rule, we are not responsible for losses caused by events beyond our reasonable control, inaccurate information supplied by a user, misuse of a product contrary to its label, or a third-party service outside our control. Any liability that cannot be excluded will be limited to the extent permitted by applicable law.
To the extent permitted by law, you are responsible for claims, losses or costs reasonably arising from your unlawful use of the website, your infringement of another person’s rights, or your material breach of these Terms. This section does not apply to the extent a claim results from our own breach of law or any liability that cannot legally be transferred to you.
We may restrict or suspend website access where reasonably necessary to protect the website, customers, our business or third parties, including where we reasonably believe these Terms have been breached or activity is fraudulent or harmful. Any action relating to an existing order will remain subject to applicable consumer protection law and the policies relevant to that order.
These Terms are governed by the laws of India, subject to any mandatory consumer protections and legal rights that apply to you. Disputes will be handled by the competent courts or authorities as determined under applicable law.
We may revise these Terms to reflect changes to our operations, website features or legal requirements. The updated version will be published on this page with a revised effective date. Your use of the website after an update means the updated Terms apply to future use, to the extent permitted by law. For an order already placed, the terms applicable at the time of purchase will generally apply unless a change is required by law or agreed with you.
For questions about these Terms, an order, or a website issue, contact us using the contact details published on thulirnative.com.
Phone: +91 7502288463
Email: [email protected]
Delivery Address:
1/29, Angalamman Koil Street, Devanurpudur, Tiruppur – 642207
